Health & Safety
One-day essentials, or the three-day course for supervisors and managers.
from£90per person
How to recognise, avoid and calm confrontation, and how to keep yourself and colleagues safe when it cannot be avoided. A natural partner to door supervisor and security training.
What you'll learn
- Why conflict happens and how it escalates
- Communication and de-escalation techniques
- Personal safety and dynamic risk assessment
- Lone working and reporting incidents
- Post-incident support
Who it's for
Security and door staff, lone workers, housing officers, healthcare and public-facing teams.
Where and how we deliver it
Most of our training happens at your premises — offices, sites, factories, care homes, schools and sales offices across West Yorkshire, the wider region and beyond. We bring everything with us. Individuals and small groups can join an open course at our Wakefield training rooms; ask us for the next date.
Every price includes course paperwork, your certificate and the course book. No hidden extras.